We're active on social media!
Facebook: Alicias Art, LLC Linked In: Alicia's Art Thumbtack: Alicia's Art LLC Yelp: Alicia's Art Exton Houzz: Alicia's Art LLC

Frequenty Asked Questions

 

Why use a professional photographer?
There is much more to photography then a nice camera. A professional photographer understands the capabilities of their camera, understands lighting, how to pose people and appropriate angles to shoot from. They have invested time and money into their equipment. A professional will solve a problem on the fly without the client ever knowing there was an issue. They will also edit your images in post processing, the work continues after they leave the photo shoot. When you hire a professional photographer you are hiring someone who knows how to make you look good, whether it is you personally, your client, your product, or your home. Make your website, portfolio and marketing materials stand out by choosing a professional.

What do I get when I pay for a professional?
Typically, when you hire a professional photographer you are paying for; a creativity fee, you are paying for their eye and experience; a pre-determined number of hours set aside for the photography session; time spent in post-production image editing; and some reproduction rights to print and re-use the images. This fee is variable and depends on how you want to use the images, personally, professionally or for advertising.

Who owns the rights to the images?
U.S. Copyright Law states that the photographer owns the copyright, negatives or digital files for every image. When you pay the photographer, you are paying for their professional services. When you buy the reproduction rights you lease the right to use the image for a specific purpose and are only purchasing a copy of the image, the photographer retains all copyright.

What rights do I have to the images?
You have the right to reprint images whenever and wherever you want. However, you may not sell or give away your images. If you publish the images (Facebook, Houzz, your website, other websites, magazines, or any other form of media) you are required to credit Alicia's Art, LLC with the image.

How does the process work?
Start by telling us what you would like to have photographed. We can create a package for you based on your needs. A time and place is then set for the photography session. Payment is due at the time of service. It takes approximately 2 weeks to edit the images and return them to you. The images get uploaded onto a secure section of the website for you to download either individually or in a zip file.

Do you touch up all of the images?
Yes, we do. Every image you receive is post produced for color correction, exposure and clarity adjustments, tone-mapping, and other corrections. The end result is a beautifully finished image.

How many images can I expect to receive?
It depends on the project, you will receive all of the best, unique images from the shoot. If you are looking for a portrait session - Head Shots & Self Portraits usually receive 5-10 images, and Family & Pet, Baby and Maternity Portraits usually receive 10-25 images. If you are looking for architectural photography, it depends on the size of the house or building, typically ranging from 15-35 images.

When will I have my photos?
Typical post production time is two weeks, however the contract will provide you with a specific date.

What if I need my photos sooner than two weeks?
There there is an additional fee of $75 to expedite post processing.

How long does the photo shoot last?
A typical portrait session lasts about an hour. The length of an architectural session varies between 1-8 hours, depending on the size of the property and what you are looking to have photographed.

If I buy a gift certificate, how long is it good for?
A gift certificate is good for one year from the date of purchase.

What if I lose my images?
There is a $50 fee to re-upload images after they have been removed from the web. There is no guarantee that your images will be kept permanently.

Do you have liability insurance?
Yes, we have limited liability insurance, and can provide you with a copy upon your request.

How many megapixels does your camera have?
Our main camera has 21.1 megapixels and the backup camera has 18 megapixels. However, you should know, megapixels are not a measurement of the quality of the images. The megapixel number simply determines the maximum printable size. A 3 megapixel camera can print a maximum size of 5x7, and an 8 megapixel camera has a maximum print size of 8x11. Most sharp images above 8 megapixels can be enlarged to any size with a little bit of editing. The quality of your print is determined by the quality of the image sensor, not the megapixels. You may get a nice 8x10 print from an 8 megapixel camera, while you may have a poor quality 8x10 print come out of a 15 megapixel camera. Make sure to look at the quality and type of camera rather than just the megapixels.

Do I need to sign a contract?
Yes, the contract spells out our arrangement and your photography package. This protects both parties and helps to manage expectations.

What forms of payment do you accept?
We accept cash, check, Visa, MasterCard, Discover, and American Express. Should you pay with a credit card, there is an additional 5% transaction fee.

What is the next step?
Contact us! Let us know what you are looking to accomplish.